Shipping policy

Shipping Policy

Order processing
We aim to process and dispatch in-stock orders as quickly as possible. Orders are processed during normal business days, excluding weekends and public holidays.

Shipping within Australia
Shipping costs are calculated and displayed at checkout based on the delivery address and available shipping method.

Items not currently in stock
Some parts may need to be specially ordered or airfreighted from our suppliers. If an item is not immediately available or there is an expected delay, we will contact you with an estimated timeframe.

Delivery timeframes
Delivery timeframes provided at checkout or after dispatch are estimates only. Actual delivery times may vary depending on the destination, carrier and circumstances outside our control.

Order tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.

Incorrect delivery details
Customers are responsible for providing accurate and complete delivery information. Please contact us as soon as possible if you notice an error in your delivery address.

Damaged or missing deliveries
If your order arrives damaged, or you believe it has been lost in transit, please contact us at orders@p3smartparts.com.au so we can investigate.